Your Quality Communication Companion
A Quick Guide to Impactful Conversations for Quality Leaders
I’ve created this guidebook to serve as a high-impact playbook for Quality leaders.
It’s short and practical and is broken down into the following sections:
The Power of Language
Engage, Influence, and Collaborate
Cheat Sheet - Do’s and Don’t’s
You’ll understand why keeping things simple is the smartest way to help people get on board with Quality; you’ll learn some techniques for engaging and influencing others; and you’ll get some practical examples of things to actually say (Very handy for non-native speakers who need a bit more support!).